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MetTel and Mission Critical Solutions have teamed up to provide a package of managed network services and platforms designed to help a U.S. federal civilian agency enhance customer experience. The integrated platform includes Genesys Contact Center as a Service, SuccessKPI’s artificial intelligence-based insight tools, Microsoft Teams, Amazon Connect Unified Communication as a Service and cloud migration services, according to a Jan. 25 joint press release received by Executive Mosaic.

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Hewlett Packard Enterprise will send to the International Space Station a commercial off-the-shelf supercomputer as part of an ISS National Laboratory-sponsored experiment meant to further assess high-performance computing in space and improve research capabilities on the orbiting lab. The updated HPE Spaceborne Computer-2 is based on HPE ProLiant and EdgeLine servers and is expected to launch no later than Jan. 29 from Cape Canaveral Space Force Station in Florida as part of Northrop Grumman’s 20th commercial resupply services mission to the ISS, the national lab said Tuesday.

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A Battelle-developed telecommunications technology has proven its ability to cover 600Mhz to 7Ghz with a single aperture during an ultra-wideband capability demonstration at the Virginia Tech Applied Research Corporation’s 5G/XG field test site. According to a joint statement from Battelle and VT-ARC, Battelle RavenStar antenna technology is a broadband massive multiple-input and multiple-output, digitally steered […] More

Stacy Schwartz, vice president of public sector and education at cloud-based communications services provider RingCentral, said government agencies looking to support their workforce, attract and retain top talent and improve the citizen experience should deploy voice communication technologies. “By centering voice technology as a critical component in workforce operations, employees can collaborate more efficiently, serve […] More