RingCentral’s Stacy Schwartz Touts Benefits of Modern Voice Communications for Emergency Services
Emergency services should include modern voice communication platforms in any discussion on capability modernization, according to Stacy Schwartz, head of U.S. public sector and education at RingCentral, the provider of a cloud-based communication platform. In an opinion column published Wednesday on StateTech, Schwartz says that unlike analog voice communication tools, modern voice comes in the form of mobile apps that can integrate various data streams, benefiting disaster response as well as daily emergency medical services.