SAP’s Amy Spruill on Robotic Process Automation, Artificial Intelligence-Enhanced RPA
According to Amy Spruill, senior vice president and managing director of U.S. regulated industries at SAP, a key element that differentiates robotic process automation from its artificial intelligence-powered counterpart is the level of autonomy and task specificity. “RPA is more about configuration and simple rules and is applied to specific, preconfigured tasks. AI-enhanced RPA sits in the middle, blending the specific task orientation of RPA with the broader capabilities of AI,” Spruill added.