Salesforce has introduced a technology platform that seeks to help public-sector organizations build applications intended to connect agencies with their employees, partners, suppliers and customers. Government Cloud Lightning has been developed as part of the company’s multitenant public cloud infrastructure and is designed for organizations at all levels of government as well as federally funded research-and-development centers and contractors, Salesforce said Thursday. Vivek Kundra, […] More

MIL Corp. has teamed up with customer relationship management services firm Salesforce in an effort to continue the former company’s push to expand its information technology business. MIL’s partnership with the CRM company has facilitated an increase in the number of workers on Salesforce-based projects and in its customer base, MIL said Monday. The company added it […] More

Salesforce.com has received an authorization under the Federal Risk and Authorization Management Program to offer Salesforce Analytics Cloud with its Salesforce Government Cloud portfolio to public sector agencies. Dave Rey, executive vice president of sales for Salesforce’s North American public sector business, wrote in a blog entry posted Tuesday that Salesforce Analytics Cloud works to provide data intelligence to agencies. He added that […] More

Dave Rey is the executive vice president of sales for salesforce.com‘s North American public sector business and leads the sales team’s efforts for that region. He previously served as head of the public sector infrastructure business at Oracle, where he held leadership roles for the technology and applications federal software business during his 17 years with the company. He has also […] More

Salesforce.com and BlackBerry have partnered to develop a mobility product that combines Salesforce’s Customer Success Platform and BlackBerry’s enterprise mobility management tools in an effort to support the productivity, security and collaboration requirements of a mobile workforce. BlackBerry said Thursday its BES12 software works to deliver customer relationship management and device management to deliver mobile end-to-end services across enterprise mobile platforms. “This agreement will allow […] More

Mark Hawkins, former chief financial officer and executive vice president of Autodesk, will serve as chief financial officer salesforce.com starting August 1 and report to Marc Benioff, chairman and CEO. Salesforce.com said Monday that outgoing CFO Graham Smith will stay on as a full-time adviser to assist in the transition until his retirement on March 31 next year. “We are thrilled […] More

Royal Philips and salesforce.com have formed a partnership to combine their respective medical technology, clinical informatics, cloud computing and customer engagement offerings to develop an open source, cloud-based healthcare IT platform. The parties said Thursday the platform will be designed to enable personal health management and remote health monitoring and support the Philips Hospital to Home programs. “We have entered […] More

Salesforce.com plans to open fresh data centers in Canada in a move to fulfill the growing cloud computing demand in the country. The new data centers are intended to complement Salesforce’s existing cloud computing services across its customer base in the country, Salesforce.com said Wednesday. “Canada is a critical part of our global strategy and […] More

Salesforce has introduced its cloud computing service offering for government customers at a recent Salesforce-hosted conference held at the Walter E. Washington Convention Center, the Washington Post reported Sunday. Mohana Ravindranath writes that Vivek Kundra, a Salesforce executive vice president, spearheads the company’s push to extend its cloud business into the public sector. “As you […] More

Salesforce.com and Microsoft have formed a partnership to integrate the Salesforce CRM platform with Windows OS, Azure cloud platform and Microsoft Office 365 to deliver new productivity tools, Cloud Times reported Tuesday. Saroj Kar writes the CRM application will be available through Windows devices and the companies aim to allow cloud-based user collaboration through Office Mobile, Office for iPad and Office […] More

Salesforce.com has received authorization from the Department of Health and Human Services to operate the Salesforce Government Cloud service that looks to provide government customers with platform-as-a-service and software-as-a-service offerings. The company said Friday the cloud offering enables clients to customize or expand applications through the Salesforce1 Platform or develop new applications within a single, web-based environment. “Government organizations need to be assured […] More

Salesforce has unveiled a new customer relationship management platform the company built to help mobile users access on-screen guided support within an Android or Apple iOS application. The Service Cloud SOS tool is powered by Salesforce’s application programming interface technology in order for businesses to embed a customer support button into mobile apps, Salesforce said […] More