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MetTel was awarded a potential five-year, $60 million contract under the General Services Administration Schedule 70 acquisition vehicle to provide the Consumer Financial Protection Bureau with mobility services, ExecutiveBiz has learned. The initial award via GSA Schedule 70’s small business set aside provision is worth $14.6 million.
MoreArtificial intelligence and satellite innovations are driving advancements within the communications industry, and we’re just beginning to see how far these technologies can take us. In an Executive Spotlight with Executive Mosaic, MetTel Vice President of Public Sector Sales and Solution Architecture Don Parente spoke about how low earth orbit satellites, global networks and AI tools can help close the digital divide for government agencies.
MoreMetTel and Mission Critical Solutions have teamed up to provide a package of managed network services and platforms designed to help a U.S. federal civilian agency enhance customer experience. The integrated platform includes Genesys Contact Center as a Service, SuccessKPI’s artificial intelligence-based insight tools, Microsoft Teams, Amazon Connect Unified Communication as a Service and cloud migration services, according to a Jan. 25 joint press release received by Executive Mosaic.
MoreDon Parente, vice president of public sector sales and solution architecture at MetTel, said the U.S. Mint and other federal agencies should begin planning amid the looming retirement of plain old telephone services and other copper telephone lines. According to Parente, the Federal Communication Commission recently permitted local exchange carriers to shut down copper wires, a move that is accelerating the issuance of disconnect notices to agencies.
MoreDon Parente, vice president of public sector sales and solution architecture at MetTel, said the looming retirement of copper telephone lines calls for government agencies to take a proactive approach by conducting an assessment and audit of plain old telephone services and related systems and exploring the shift to a digital communications network. “An audit identifies all communication needs, both internal and external, to determine which services are critical and cannot be disrupted during a transition,” Parente wrote in an article published Tuesday in Nextgov/FCW.
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