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The U.S. Postal Service has partnered with Google Cloud in an effort to decrease customer wait times in call centers, FedScoop reported Thursday. The company offers Diologflow Enterprise Edition, a tool suite designed to provide artificial intelligence virtual agents that could help agency customers access services via websites, texts and calls.
MoreSAP National Security Services and Google have teamed up to deliver cloud and data capabilities to public sector customers. SAP NS2 said Thursday the partnership will allow its clients to use the SAP HANA in-memory database system on the Google Cloud Platform to derive actionable insights from data and advance digital transformation efforts.
MoreOracle’s government cloud offering has received authorization to host the Department of Defense’s secret classified workloads. With the Defense Information Systems Agency Impact Level 6 accreditation, Oracle Cloud Infrastructure is now available to defense customers at all classification levels in support of their missions, the company said Monday.
MoreAccenture Federal Services and Google Public Sector have unveiled a new center of excellence that seeks to help federal agencies improve citizen experience while managing sensitive and classified workloads using data management platforms and generative artificial intelligence technologies. The Data and AI Center of Excellence will provide agency clients with access to Google Cloud's AI-based code generation tools, Vertex AI platform, language models, specialized data and AI experts and AI-optimized infrastructure, the companies said in a joint release published Thursday.
MoreScience Applications International Corp. has selected J3 Consulting to support the Department of the Treasury’s cloud adoption efforts by serving as the cloud reseller for the T-Cloud contract. T-Cloud is a potential seven-year, $1.3 billion single-source contract awarded to SAIC in June to help the Treasury use a flexible approach to using data in the cloud and move to a multicloud information technology environment, J3 Consulting said.
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