Maximus, Interactions Unveil Virtual Assistant Tech Offering for Federal Sector; Tom Romeo Comments
Maximus has partnered with Interactions to offer a virtual assistant technology designed to help federal agencies communicate with citizens they serve. The Maximus Intelligent Assistant platform works to facilitate transactions such as general inquiries, appeal status, benefits eligibility, program awareness, authentication, registration and enrollment via a phone, text or the web, Maximus said Tuesday. Interactions’ artificial intelligence-based Adaptive Understanding technology […] More