NuAxis Innovations will help the U.S. Fish and Wildlife Service maintain an electronic permitting system for authorizing regulated wildlife-related activities under a potential $10.5 million contract. The five-year contract covers the provision of development and maintenance support to enhance customer experience for the ServiceNow-based ePermits system, the Vienna, Virginia-headquartered professional services company said Friday. FWS’ […] More

Raza Latif, CEO of NuAxis Innovations, said the federal government has the opportunity to deliver citizen services that could have a lifechanging impact on individuals and should approach customer experience by understanding how the citizenry is consuming services. He said he considers CX as an “existential need.” “CX is not just a concept … There’s […] More

A joint venture of Makpar and NuAxis Innovations holds a position on a $200 million blank purchase agreement covering enterprise agile delivery services to the Small Business Administration. MakNuAx aims to help the agency simplify its processes for engaging and interacting with small businesses through the application of customer experience, human-centered design and agile approaches, NuAxis said […] More

NuAxis Innovations has received a contract to help the Internal Revenue Service update agency communications platforms and standards. As part of the award, NuAxis will provide engineering and program management support to the IRS Office of User and Network Services, the company said Wednesday. The Tysons, Virginia-based contractor will work with the office to design […] More

TYSONS CORNER, VA, November 13, 2020 — NuAxis Innovations appointed former G&B Solutions President Denise Manning as vice president for resource conservation and named Amanda Chavez, a former lead association at Booz Allen Hamilton (NYSE: BAH), as director of customer experience, GovCon Wire reported Nov. 5.

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Larry Zmuda, a former assistant vice president at Sutherland Global Services' government subsidiary, has joined NuAxis Innovations as director of capture for the health sector.

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A joint venture between Attain and NetImpact Strategies will help the Department of Agriculture’s Client Experience Center provide information technology customer support, and manage IT infrastructure delivery under the End User Support Services Tier II contract. At-Impact said Wednesday it will work with its teaming partner NuAxis Innovations and CEC to consolidate the center’s infrastructure […] More

TYSONS CORNER, VA, May 13, 2020 — A public sector subsidiary of NTT Data Services will lead an industry team to update the Department of the Interior’s technical information management system under a five-year, $95M contract, GovCon Wire reported April 29.

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