Sue Trombley, a managing director at Iron Mountain, has said that agencies should consider implementing artificial intelligence and machine learning approches to manage the information life cycle.
She wrote in a guest piece published Thursday on Nextgov that agencies can simplify the management of physical and digital records with an information technology environment that includes cloud and automated features as well as comprehensive ML and AI tools.
Trombley added that both technologies will work to extract unstructured data from physical assets such as paper-based items and digital media like application-generated sources to provide usable content throughout an agency.
“Ultimately, incorporating AI with a comprehensive information lifecycle management approach allows agencies to ingest multiple document formats into a single system, apply ML algorithms at the appropriate point, add or replace those algorithms as necessary, and offer deeper insights to achieve greater efficiencies and reduced risks,†Trombley said.
She also urged agencies to adopt risk mitigation strategies to avoid breaches and data loss