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MaryAnn Monroe, senior director of customer engagement solutions and services at Maximus’ federal arm, said agencies must ensure visibility and human elements when implementing self-service technologies driven by artificial intelligence. Monroe wrote in an opinion piece published Monday that live representatives remain essential even as more citizens engage with government agencies through digital platforms.
MoreTom Van Meter, federal systems engineering director at Juniper Networks, said the federal government could strengthen the security of its information technology through implementation of zero trust architecture, supply chain defense and security assurance certifications as well as compliance with the National Institute of Standards and Technology’s Cybersecurity Framework could also help secure federal networks.
MoreFrank Muth and John Roberti, former military officers who are now private sector executives, have been named independent members of the National Defense University Foundation's board of directors. Tara Murphy Dougherty, CEO of defense company Govini and a former Department of Defense staffer, also joined the board with Muth and Roberti, NDU Foundation said Tuesday.
MoreBitglass has used a security stack from stackArmor, an Amazon Web Services advanced consulting partner, to address compliance objectives in pursuit of Federal Risk and Authorization Management Program certification. Bitglass secured FedRAMP authority to operate at the moderate level for its Total Cloud Security Platform.
MoreNASA's Jet Propulsion Laboratory is using Amazon Web Services' cloud computing technology to process and host data from the Perseverance rover, which touched down Thursday on Mars to survey the red planet.
MoreExecutive Mosaic, the leading provider in connecting, promoting and branding government and government contracting (GovCon) executives of consequence, is delighted to announce that John Song, managing director of Baird, has received the first Wash100 Award of his career. Executive Mosaic congratulates Baird and John Song on receiving the most prestigious award in GovCon for the first time.
MoreThe Department of Homeland Security has awarded $199,950 to Lauretta AI for a video analytics technology that would reduce physical human interactions as Transportation Security Administration personnel conduct airport security checks amid the COVID-19 pandemic. DHS said Friday the Massachusetts-based start-up will further develop its existing technology to help airports verify if passenger screening processes are moving properly while still maintaining social distancing.
MoreMedallia will deliver user experience technology to help the Department of Health and Human Services address health-related public sector issues and augment key services for HHS customers. The company said Thursday it offers a government-tailored platform that helps agencies determine how to improve citizen experience based on feedback data.
MoreMedallia has received certification under the Federal Risk and Authorization Management Program for the experience management company's contact center insights tool that is part of its GovCloud suite.
MoreThe Demonstration and Science Experiments satellite of the Air Force Research Laboratory performed the first space-to-space very low frequency transmission within three months of its launch during a coordinated experiment with the Japanese Space Agency’s Arase spacecraft. The DSX satellite launched in June 2019 to study the interactions of space plasma, radiation belts and radio waves in near-Earth space.
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