Maximus has integrated Salesforce’s Agentforce digital platform into its Total Experience Management, or TXM, tool to enhance customer experience for government services. TXM offers cloud-based technologies and services that meet the mission requirements of government customers, Maximus said Monday. The technology enables agencies to achieve operational efficiency and implement continuous process improvement. Helping Agencies Implement […] More

Ray Hall, former Air and Space Force cyber capability lead at Accenture Federal Services, announced on LinkedIn Friday that he has been named vice president of Air Force programs at Maximus. Hall spent nearly seven years at Accenture Federal Services, where he led high-impact cybersecurity programs, managed client relationships and drove business development. Before Accenture Federal Services, he […] More

Maximus, a government services provider, has secured new contracts from the Veterans Benefit Administration to continue providing Medical Disability Exam services. Veterans Benefit Administration’s MDE Contract Details The Tysons, Virginia-based company said Monday its Veterans Evaluation Services, or VES, business was awarded four new contracts to conduct MDE services in domestic Regions 1 through 4 […] More

Maximus will continue to provide contact center operations support for the Centers for Medicare and Medicaid Services. The company said Tuesday the announcement comes after CMS moved to end the early recompete process for the Contact Center Operations contract, or CCO. Under the current CCO contract, the available option periods will run through 2031. The […] More

Maximus has booked a five-year, $40 million task order from the Internal Revenue Service to modernize the IRS Enterprise Data Platform.  The EDP task order covers the delivery of analysis, planning, modernization and operationalization expertise for the development of the agency’s data management system, the global government services provider said Thursday. Maximus will also assist in transitioning […] More

Maximus, has booked a $20 million contract from the Office of Personnel Management to provide customer service support for the Postal Service Health Benefits Program, which is set for a November launch. The contact center services provider said Tuesday it will oversee the customer support initiatives of the program, which will provide health insurance to eligible Postal […] More

Maximus has received an $87 million task order under a blanket purchase agreement to provide the Internal Revenue Service with end-to-end development and modernization services. The company said Thursday it will support the IRS Internal Management Division in developing modernized services for the agency’s financial management systems, as well as provide it with general ledger […] More

Garrett Smiley, a federal information technology industry executive, has joined Maximus as vice president of digital infrastructure and technology strategy and chief of staff to the chief digital and information officer. He announced his move to Maximus in a LinkedIn post published Tuesday. In this capacity, Smiley will provide operational oversight, executive and decision support, […] More

Beverly Roberts began her career in healthcare as a researcher specializing in retroviruses. Her work brought her to the Centers for Disease Control and Prevention, where she continued her research while gaining skills in information technology. After 14 years with the agency, Beverly pivoted to the private sector, where she has held leadership roles with […] More

John McCabe, an industry executive, has joined Maximus as senior vice president of business development and sales. In this capacity, he leads the business development, capture and proposal teams while strengthening partnerships with state and local government agencies and improving the delivery of services to the public as part of the U.S. services segment at Maximus.

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Maximus has received a contract from the Internal Revenue Service to help develop two systems. Under the $32 million Data Delivery Services award, Maximus is responsible for improving existing technological components and processes associated with these systems, the Tysons, Virginia-based company announced on Friday.

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Maximus will provide the Federal Emergency Management Agency with contact center support to assist in its disaster response efforts in Hawaii. The state was recently impacted by wildfire, hurricanes and other natural disasters that necessitated FEMA to procure support services such as contact center implementation, call and data entry management and additional teams from the company.

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