Microsoft has sought to build its customer relationship management portfolio with a move to purchase cloud-based customer service software company Parature. The acquisition will see Parature’s customer self-service suite implemented as part of the Microsoft Dynamics CRM with a goal to engage users in an environment with large numbers of networks and connections, Microsoft said Tuesday. […] More

A new Hudson Institute study has identified several strategies that are intended to help the Federal Aviation Administration modernize its air traffic control system. The agency faces tight budgets, complex purchasing rules and other organizational roadblocks to owning new technologies, the institute said Monday. However, Hudson believes the FAA could stand to benefit from having a single-mission […] More

RTKL has won a series of contracts worth more than $25 million combined to provide architectural and strategic branding services for an urban development project in the city of Guiyang, China. The ARCADIS subsidiary will work with Chinese developer Zhongtian Group to design entertainment centers, commercial offices and residential buildings in the Guizhou Province’s commercial […] More

Audodesk (NASDAQ: ADSK) has purchased Circuits.io for an undisclosed amount as part of moves to expand product offerings in electronic circuit design and simulation. Circuits.io’s technology and development team offers web-based applications and collaboration tools for a community of circuit designers, innovators and entrepreneurs, Autodesk said Monday. “The rise in affordable, programmable microprocessors like the […] More

Dell has introduced services for customers to develop and migrate applications to the Salesforce platform. Dell will provide advisory and application migration services to clients and serve to help design and manage applications, Dell said Tuesday. Raman Sapra, executive director and global lead of strategy and business innovation services at Dell Services, said the company […] More

Richard Genovese, Ciber executive vice president and chief operating officer, will leave the company to pursue other opportunities after two years in the COO role. The company will release its fourth-quarter and full-year 2013 earnings results and host a conference call on Feb. 11, Ciber announced Tuesday. “[Genovese] has played an instrumental role in our […] More

Mike Haysley, a two-decade legal veteran, has been appointed director of strategic services for the CounselLink business at LexisNexis Legal & Professional. He will be responsible for driving growth and client results for the CounselLink strategic consulting services, LexisNexis announced Tuesday. Haysley will work with executives and legal departments to work on strategic services process stages […] More

Jacobs Engineering Group has won an award for a Novartis facility that it provided design, engineering, procurement and construction management services for. The  U.S. Flu Cell Culture Facility at the Novartis Campus in Holly Springs, N.C. won the 2013 Facility of the Year Award from the International Society for Pharmaceutical Engineering, INTERPHEX and Pharmaceutical Processing […] More

A high-speed satellite Internet service provided Hughes Network Systems was selected as a winner at the Consumer World Awards, an annual consumer industry awards program. The HughesNet Gen4 High-Speed Satellite Internet Service won the award for its work to deliver up to 15 Mbps of internet access and a greater download capacity, Hughes announced Monday. Close to […] More

Daryl Woodard, CEO of Tulsa, Okla.-based business and managed services provider SageNet, will also serve as chief executive of the recently-acquired Spacenet, a Washington-headquartered network services contractor. The transaction completed in December 2013 and both companies aim to complete their full integration in mid- to late- 2014, Spacenet announced Monday. Glenn Katz, outgoing Spacenet CEO, […] More

Tim Zuber has been appointed U.S. partner-in-charge of knowledge and collaboration management at KPMG. In his new role, Zuber will lead efforts to adopt best practices throughout the firm and will serve on the U.S. strategic investments committee, KPMG said Tuesday. Steven Hill, U.S. vice chair of strategic investments, said Zuber brings experience in team building […] More

Ian Dix has been named vice president for business marketing at CenturyLink where he is responsible for the business solutions group’s product, program and field marketing. Prior to CenturyLink, the more than 25-year marketing veteran served as senior vice president of marketing and market development at Trilogy Software. Dix was chief marketing officer at Xtendwave, SafeNet […] More