The State Risk and Authorization Management Program, the regional version of the Federal Risk and Authorization Management Program, will require greater accountability from organizations supporting or providing cybersecurity services to the U.S. government, said Ted Cotterill, Indiana's chief privacy officer and general counsel for the Management Performance Hub. Speaking to Bill Sullivan, vice president and general manager of U.S. federal business at Denodo, Cotterill provided an overview of the StateRAMP model implementation in different states as well as private sector cooperation with the program.

Government agencies have to measure up to commercial websites when it comes to the quality of citizen self-service portals as user experiences are set by platforms such as Google and Microsoft, said Ted Cotterill, chief privacy officer of the state of Indiana. In an interview with Bill Sullivan, vice president and general manager of U.S. federal business at Denodo, Cotterill discussed the “moving target” that is online government services and how agencies can refine such portals.