A joint venture between information technology firm HighPoint Digital and national technology and operations advisory practice Think Systems will provide the Centers for Medicare & Medicaid Services with support services under a potential five-year contract worth around $108 million. The contract was awarded to Think HighPoint JV as part of the Small Business Administration’s Mentor-Protege program, […] More
TYSONS CORNER, VA, Oct. 24, 2022 — HighPoint Digital elevated Jay Jones to the role of president from his most recent position as chief operating officer of the information technology and customer experience services provider, GovCon Wire reported. Jones will be responsible for overseeing HighPoint’s growth efforts through the delivery of products and services meant […] More
HighPoint Digital has secured a subcontract award from the Department of Homeland Security to provide call center support for the Immigration and Customs Enforcement’s Student Exchange and Visitor Program Response Center. The company said Tuesday it will work with Insight Technology Solutions, which secured the five-year general contract from DHS. The SEVP Response Center has […] More
Megan Mattingly, a business development professional with more than 10 years of experience in the federal civilian information technology industry, has joined HighPoint Digital as a capture manager. She will work as part of the Herndon, Virginia-headquartered company’s business development team and oversee the overall capture process across the contracts, operations and finance functions, HighPoint […] More
HighPoint Digital has secured a contract to continue helping the Commodity Futures Trading Commission maintain a data analysis and visualization platform. The recompete award will extend technical support services the Herndon, Virginia-based company has provided to CFTC over the past five years, HighPoint said Thursday. “Our team’s experience with the platform and the technologies that […] More
HighPoint will provide software and application development support for the Federal Communications Commission under a multiple-award, indefinite-delivery/indefinite-quantity contract. The IDIQ contract also includes the delivery of project and program management services, extreme programming and documentation support to the FCC’s office of the chief information officer, HighPoint said Thursday. The company will help the FCC and […] More
Siddharth Dir, an information technology professional with over 15 years of experience, was named director of technology at government services provider HighPoint. Dhir will be responsible for expanding the HighPoint Innovation Lab and answering calls from government agency clients for agile development, data services and other IT offerings, the company said Thursday. He will contribute […] More
Scott Weddle, director of quality assurance at HighPoint Global, wrote in a GCN article published Monday that government agencies can improve citizen experience by allotting resources and time to quality assurance.
Sudhir Pucha, vice president of information technology atÂ HighPoint Global, wrote in an article that the adoption of IT DevOps processes has resulted in the development of project management portals and other platforms used to facilitate the delivery of services to citizens.
Doug Taylor, vice president of operations at HighPoint Global, wrote in a LinkedIn article published Thursday that government agencies seeking to deploy digital platforms as part of information technology modernization efforts should consider user experience.
Scott Willis, chief operating officer of HighPoint Global, has said federal agencies are putting the effort to improveÂ customer experience despite a slightÂ declineÂ in scores reported in the 2018 American Customer Satisfaction Index.