Salesforce has unveiled a new customer relationship management platform the company built to help mobile users access on-screen guided support within an Android or Apple iOS application. The Service Cloud SOS tool is powered by Salesforce’s application programming interface technology in order for businesses to embed a customer support button into mobile apps, Salesforce said […] More

BAE Systems has launched a mobile application for Google Glass devices, smartphones and tablets that collects geospatial intelligence data and generates photo reports from the field, with potential uses for reconnaissance and disaster relief. The GXP Xplorer Snap app showcased at the United States Geospatial Intelligence Foundation’s annual GEOINT Symposium leverages crowdsourcing for information gathering and sharing. “This simple, wearable technology […] More

Digital Management Inc. has purchased mobile and multichannel commerce provider KnowledgePath in an effort to grow DMI’s enterprise mobility, big data, mobile and Web commerce offerings. KnowledgePath works to integrate mobile commerce, mobile point-of-sale and mobile clienteling functions, DMI said Wednesday. Jay Sunny Bajaj, president and CEO of DMI, said the company intends for the […] More

Citrix has updated its XenMobile enterprise mobility management tool with the goal of helping businesses and agencies manage diverse sets of devices, workforce productivity, security and compliance. The company said Wednesday that XenMobile 8.7 includes FIPS 140-2 compliant encryption for mobile apps, one-click access to communication and collaboration apps such as WorxMail, support for email and collaboration products and operating […] More