Acumen Releases Customer Communication Mgmt Platform for Govt Sector; Jay Tansing Comments
Acumen Solutions has launched a new platform designed to help government agencies manage customer correspondence in print, on mobile and online. The Correspondence Management-a Salesforce Fullforce Solution for Government works to automatically route citizen service requests to the applicable lines of business, Acumen said July 31. “Public sector organizations spend countless hours managing important correspondence […] More