Dean Smith
Dr. Shankar Rachakonda will be the introducer of the keynote speaker at the upcoming The CX Imperative Forum in 2024. Dr. Rachakonda is the Chief Executive Officer (CEO) of Radiant Digital and a seasoned leader with over three decades of experience in the technology and digital realm.
Meet Dr. Shankar Rachakonda at the CX Imperative Forum on January 25, 2024. Learn about the industry and reserve your seats here!
Shankar Rachakonda, CEO of Radiant Digital, Introduces Keynote Speaker at The CX Imperative Forum
- Date: January 25, 2024, Thursday
- Time: 7:00-10:00 a.m., Eastern Time Zone
- Event place: 2941 Restaurant, 2941 Fairview Park Dr, Falls Church, VA 22042
Dr. Shankar Rachakonda joins the Potomac Officers Club’s CX Imperative Forum as an Introducer. Dr. Rachakonda will present the event’s keynote speaker, Dana Chisnell, the Executive Director of the Customer Experience Directorate at the Department of Homeland Security.
The CX Imperative Forum aims to discuss the Executive Order issued by President Joe Biden. The topic scope also includes the groundwork for Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government and accessible and modernize Government services.
Here’s the complete list of invited industry leaders who will participate as speakers and presenters.
- Dana Chisnell, Executive Director for the Customer Experience Directorate at the Department of Homeland Security (Keynote Speaker)
- Dr. Shankar Rachakonda, CEO of Radiant Digital (Introducer)
- Jeffery McLaughlin, Senior Vice President at Radiant Digital (Moderator)
- Victor Udoewa, OPHDST at Centers for Disease Control and Prevention (Panelist)
- Karen Howard, Director of Office of Online Services at Internal Revenue Service (Panelist)
Get up-to-date with government news and trends through the Potomac Officers Club membership program. Empower the Government Contracting community now! Sign up here.
Shankar Rachakonda: Contributions and Leadership Journey
Two-time chief executive officer Dr. Shankar Rachakonda is a prominent consultancy, management, and technology engineering executive. Since 2015, Dr. Rachakonda has led Radiant Digital. He sets the company’s strategy and growth plan for key areas of digital transformation for both commercial and government clients.
Dr. Rachakonda was already an experienced top executive even before joining Radiant Digital. For almost 15 years, Shankar was the CEO of SCI Group, contributing to its international expansion and increased revenue.
Dr. Shankar Rachakonda’s extensive experience also included roles as an RTX technical manager and consultant for PriceWaterhouseCoopers, VeriSign, and Network Solutions.
Educational Attainment
- 1981 – 1985: B.Tech. Mechanical Engineering at Jawaharlal Nehru Technological University
- 1988 – 1994: Ph.D. in Engineering at West Virginia University
Career Timeline
- 1995 – 1996: Senior Engineer at Hughes Information Technology Company
- 1996 – 1998: Technical Manager at RTX (formerly known as Raytheon Company)
- 1998 – 2000: Principal Consultant at PriceWaterhouseCoopers
- 2000 – 2002: Consultant at VeriSign
- 2001 – 2009: Consultant at Network Solutions
- 2000 – 2015: Chief Executive Officer at SCI Group
- 2015 – Present: Chief Executive Officer at Radiant Digital
About Radiant Digital
Radiant Digital is an international, collaborative company that provides innovative and sustainable IT services across diverse industries, including technology, telecom, and manufacturing. Radiant offerings include cutting-edge and strategic technological solutions for complex challenges. Radiant’s key services include:
- Digital communication
- Enterprise UX
- Analytics
- Learning and application development
- Talent acquisition
- Infrastructure services
- Digital health
Radiant Digital also caters to government clients through its Federal services. The federal mission-focused company supports different government divisions, such as the Health sector and Homeland Security.
You can also read Exploring the Top 10 Government Technology Events, Conferences, and Summits.
