Maximus has integrated Salesforce’s Agentforce digital platform into its Total Experience Management, or TXM, tool to enhance customer experience for government services. TXM offers cloud-based technologies and services that meet the mission requirements of government customers, Maximus said Monday. The technology enables agencies to achieve operational efficiency and implement continuous process improvement. Helping Agencies Implement […] More

Casey Coleman announced on LinkedIn on Thursday that she had been appointed vice president of global public sector at ServiceNow. In her new role, Coleman will be responsible for developing and implementing a comprehensive global strategy for ServiceNow’s public sector business, as well as identifying and capitalizing on emerging trends, opportunities and challenges within the […] More

Wilmington, Delaware-based software company Second Front Systems, or 2F, announced that it had raised $70 million in its Series C financing round, which was led by Salesforce Ventures, an existing investor.  Battery Ventures, a new investor, joined in the investment round, which also drew support from existing investors New Enterprise Associates, Moore Strategic Ventures and […] More

Salesforce has launched a set of more than 100 customizable artificial intelligence capabilities across 15 industry cloud environments to enable customers to deploy AI tools and automate industry-specific business tasks. The company said Monday Industries AI includes industry-specific data models, prebuilt prompts and related capabilities supported by the Einstein Trust Layer and Data Cloud platform. […] More

Salesforce’s Government Cloud Plus – Defense dedicated software-as-a-service and platform-as-a-service environment has achieved a Boundary Cloud Access Point connection and Department of Defense Impact Level 5 certification – the highest unclassified data security standard in the United States. A BCAP connection, achieved through a partnership with the Defense Information Systems Agency, provides DOD customers with […] More

Salesforce has unveiled Public Sector Einstein 1 for Service, a software platform that hosts various artificial intelligence-powered capabilities that work to automate administrative tasks. Salesforce said Wednesday that the new product is based on its Einstein 1 platform and is meant for use by government workers.

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Salesforce has introduced several products into the Amazon Web Services Marketplace, aiming to provide new ways for users to perform various data integration and resource management tasks. “Salesforce and AWS make it easy for developers to securely access and leverage data and generative AI technologies to drive rapid transformation for their organizations and industries,” commented Adam Selipsky, CEO of AWS.

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AvePoint has enhanced its Cloud Backup for Salesforce product in an effort to bolster data protection for its public sector customers and simplify its fielding. The data security services company said Thursday the added features of the cloud offering provide more comprehensive data backup and modernized user mapping capabilities, metadata search functionality and support. Additionally, AvePoint […] More

Saleforce’s Rob Stein was recently presented with his 2023 Wash100 Award during a meeting with Jim Garrettson, CEO of Executive Mosaic and creator of the prestigious recognition. This year marks the 10th anniversary of the distinguished Wash100 Award, which annually highlights the most powerful executives in the vast government contracting industry. Continuing the tradition, the award once again […] More

Copado has secured authority to operate certification under the Federal Risk and Authorization Management Program’s moderate baseline for a platform designed to help organizations build and deploy software applications on Salesforce. The Department of Veterans Affairs was one of the government organizations that adopted Copado’s DevOps product in cloud-based deployment projects, the company said Monday. VA […] More

Executive Mosaic is pleased to induct Rob Stein, senior vice president of Salesforce‘s North American public sector business, into the 2023 Wash100 in recognition of his leadership in driving the company’s information technology sales strategy in the government market. “Rob is a seasoned leader and expert technologist for software-as-a-service companies and applications. Following NetApp, he landed […] More

Greg Bateman, regional vice president of Defense – 4th Estate at Salesforce, recently spoke with ExecutiveBiz about the business behind Salesforce’s federal and defense portfolio of offerings and how leveraging recent acquisitions has helped Salesforce see success in this competitive market during the latest Executive Spotlight interview. You can read the full interview with Greg Bateman below ExecutiveBiz: What […] More