Mary-Louise Hoffman
Jason Small, global digital manager for corporate communications at Verizon Enterprise Solutions, says that understanding the strategic value of information technology is essential when making an IT request.
Enterprise leaders should bring IT early into planning discussions and highlight the return on investment for technology, Small wrote in an article published Thursday.
He believes that flexibility is key to helping IT managers mobilize resources and manage a request through completion.
“Finally, it’s also important to understand that change is dramatically accelerated in today’s environment – even compared to just five years ago,” he added.
“This requires agility, a key competency for an IT manager and their team.”
