in Government Cloud, News

IRS Wants Info on Contact Center SaaS Offerings

IRS Wants Info on Contact Center SaaS Offerings - top government contractors - best government contracting event
https://executivebiz-media.s3.amazonaws.com/2022/08/19/30/9f/c3/a0/b7/6f/d4/64/Executive-Biz.png

cloud computingThe U.S. Internal Revenue Service is requesting information about potential providers of a software-as-a-service platform designed for contact center operations.

IRS said Aug. 10 in a FedBizOpps notice that it seeks a vendor who can deliver SaaS that complies with the agency’s information technology security and data privacy policies.

The agency also wants to know the cost of implementing and maintaining targeted contact center applications in a cloud environment.

Responses are due Tuesday, September 8th.

ExecutiveBiz Logo

Sign Up Now! ExecutiveBiz provides you with Daily Updates and News Briefings about Government Cloud

cloud computingcontact centerGovconInternal Revenue Servicerequest for informationSaaSSoftware-as-a-Service

mm

Written by Mary-Louise Hoffman

is a writer of news summaries about executive-level business activity in the government contracting sector. Her reports for ExecutiveBiz are focused on trends and events that drive the GovCon industry to include commercial technologies that private companies are developing for federal government use. She contributes news content to ExecutiveBiz’s sister sites GovCon Wire and ExecutiveGov.

Madeline Weiss: Info Mgmt Council Wants Non-Government Entity as Cyber Hub - top government contractors - best government contracting event
Madeline Weiss: Info Mgmt Council Wants Non-Government Entity as Cyber Hub
Lockheed Receives First Materion-Built Cast Components for F-35 EOTS; W. Glenn Maxwell Comments - top government contractors - best government contracting event
Lockheed Receives First Materion-Built Cast Components for F-35 EOTS; W. Glenn Maxwell Comments