Derrick Henry
Digital services provider Granicus has launched Operations Cloud, a management tool designed to help government agencies increase efficiency, ensure compliance, bolster public trust and achieve resource savings.
The platform enables customers to manage public meetings, improve transparency and streamline records requests, Granicus said Monday. The latest addition to the company’s Government Experience Cloud, Operations Cloud automates administrative tasks and enables personnel to focus on more important projects.
Modernizing the Delivery of Government Services
With Operations Cloud, government agencies can improve operational efficiencies and modernize the delivery of vital services to their communities, according to Granicus CEO Mark Hynes. “As a trusted partner to over 7,000 government agencies worldwide, we are committed to empowering organizations to deliver exceptional citizen-focused experiences that create meaningful outcomes for citizens with higher levels of efficiency,” he explained.
The platform unifies advanced automation technologies and best practices to improve operational efficiency. It features an artificial intelligence-powered analytics engine to evaluate performance data and generate insights for driving continuous improvements. Operations Cloud is part of Granicus’ GXC offerings, which include Engagement Cloud and Service Cloud, that allow government agencies to modernize digital service delivery and automate operations while reducing administrative burdens.
