Derrick Henry
Digital operations management specialist PagerDuty has appointed Allison Corley as chief customer officer, bringing nearly three decades of experience in sales and client engagement initiatives.
In her new role, Corley will drive strategies to ensure enhanced customer experiences, PagerDuty said Monday. She will spearhead the organization’s Customer Success Group, which is responsible for professional services, global customer success management, education services, customer support, renewal management and customer success engineering.
Championing the Customers
Commenting on her appointment, the new CSO noted she was attracted to the company’s mission of championing the customers. “I’m looking forward to bringing my experience in nurturing customer insights and driving data-driven improvements to the team to help refine and innovate PagerDuty’s customer journey at every touchpoint,” Corley added.
PagerDuty Chairperson and CEO Jennifer Tejada welcomed Corley’s arrival, noting that the executive will strengthen the company’s leadership bench and contribute to its growth strategy. “She brings a proven ability to drive customer adoption, retention, and lifetime customer value at a time when our customers are accelerating their digital initiatives,” the CEO explained.
Allison Corley’s Professional Background
Corley most recently served as vice president of customer success at Smartsheet and VP of customer experience at Workday. Earlier, the new appointee held leadership roles while working at various companies, including Microsoft, Dell and EMC. She earned her bachelor’s degree in management from the University of Colorado Denver.
