Summer Myatt
United States citizens spend more than 10 billion hours filling out government paperwork, which averages out to 31 hours per citizen at an expense of $143 billion. Adobe is rewriting that narrative and working to ease the paperwork burden on both citizens and federal agencies.
Executive Mosaic spoke with Brendan Curley, vice president of public sector sales at Adobe, in a new video interview to learn more about the issue at hand and the work Adobe is doing to solve it.
In conversation with Executive Mosaic’s Summer Myatt, Curley revealed that his friend, who is transitioning out of service with the U.S. Marine Corps into the private sector, filled out 36 different paper forms throughout the process. This issue not only makes the transition difficult for the service member, but it also puts a strain on the agencies that have to process those forms.
“What happens to those 36 documents? Somebody has to process them. Somebody has to engage with them. Somebody has to file them if nothing else. Couldn’t we do that all digitally and then allow that man or woman to have just a much better experience coming back into that environment?” Curley suggested.
The Adobe VP also explained that digital transformation could be used to speed up and improve the onboarding process for individuals looking to become government employees.
“When we digitize that and we make it simpler and we focus on those key areas, we can make that a better experience for the onboarding. So the citizen that’s joining government, they come in with a better taste in their mouth around that process, and it makes it easier for the people that are trying to hire,” he said.
“It makes it easier for people to join the government and to retain qualified people. I think to me, if we can help and be a small part of that, it’ll make a big difference in the overall good of our government,” added Curley.
Find out more about the work Adobe is doing to streamline and digitize the paper document process within the federal government — watch Brendan Curley’s full video interview here, and be sure to subscribe to Executive Mosaic’s YouTube channel.
