Barry Duplantis, vice president and general manager of the North American public sector at Mattermost, said federal agencies should provide software developers with a technical collaboration platform that could enable them to build digital capabilities in support of their organizations’ missions.
“More effective than traditional, general-purpose collaboration solutions, a technical collaboration platform equips developers with the real-time communication, tool integration, and playbook-based automation they need,” Duplantis wrote in an op-ed published Thursday on Federal Times.
He noted that a technical collaboration tool should come with three features and these are flexibility, security and workflow centricity.
When it comes to the flexibility aspect, agencies should adopt a collaboration platform built on open-source software to facilitate the integration of developer technology tools.
To ensure regulatory compliance, federal organizations should implement a platform that complies with cybersecurity and data privacy standards.
“A technical collaboration platform can be deployed in your on-prem datacenter, in your private cloud, and even in an air-gapped environment. That way, you retain full control of both access and data,” he wrote.
Duplantis stated that agencies looking to advance workflow centricity should adopt a collaboration system that offers built-in playbooks, real-time communications and automation capabilities to technical teams.
“A platform that’s flexible, secure, and workflow-centric can enable all stakeholders to work together faster and more effectively. It can even drive a culture of collaboration, making your teams more engaged and productive,” he noted.