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Accenture Federal Arm to Update Case Mgmt System for US Courts Admin Office; Jenna O’Steen Quoted

Jenna OSteen Justice Portfolio Lead AFS
Jenna O'Steen, Justice Portfolio Lead, AFS

The Administrative Office of the U.S. Courts (AOUSC) has awarded Accenture Federal Services (AFS) a five-year blanket purchase agreement (BPA) to modernize the client case-management system of the U.S. Probation and Pretrial Services (PPS) System, the company announced Monday.

Under the BPA, AFS will help the AOUSC design, integrate, deploy and support a secure cloud-based client case-management system on a software-as-a-service platform. The company will work to deliver seamless workflows and enable PPS employees to work anywhere within the nation and its territories.

In addition, AFS’ support will enable AOUSC to integrate new technologies such as robotic process automation (RPA), natural language processing and machine learning (ML) to automate repetitive tasks through the platform.

“Accenture Federal Service is proud to transition PPS to a new user experience and technical functionality that will better support AOUSC as it provides mission critical services to reduce recidivism and to protect our communities,” said Jenna O’Steen, a managing director who leads AFS’ justice portfolio.

About Accenture Federal Services

Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture’s federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.

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Written by Sarah Sybert

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