Brenda Marie Rivers
Deloitte has launched a platform based on Salesforce infrastructure that works to help government and health officials manage disease surveillance and information dissemination activities.
The GovConnect platform, launched through Deloitte’s digital segment, utilizes data analytics and Salesforce’s Work.com performance management suite to aid the health-related initiatives of stakeholders including contractors, campuses and the public sector, Deloitte said Tuesday.
GovConnect acts as a customer relationship management platform that uses a dashboard-based interface for disease self-reporting, contact-tracing, test data integration and mission support.
The cloud-based tool also visualizes the delivery of vaccines and supports call-center operations, Deloitte noted.
Dave Rey, president of Salesforce's public sector business, said GovConnect deploys an open-source architecture to enable custom configuration for specific government requirements.
Sanjay Shah, a principal at the government and public services practice within Deloitte's consulting arm, said GovConnect is meant to simplify resource allocation and streamline communications between authorities and the public.
“Managing the disease is not only key to saving lives, it is key to restoring customer and business confidence that will drive economic recovery,†noted Lindsay Hough, a principal at Deloitte Consulting.
GovConnect has been tested at facilities across more than 20 states, according to the company.
