Matthew Nelson
Sprint‘s accessibility technology business has received contracts to deliver captioned telephone and telecommunications relay services within the states of Kansas and Maine.
The Kansas relay service is accessible 24 hours a day and will help people who have hearing or speech disabilities to communicate with traditional phone users via a specialized text and third-party operator, Sprint said Monday.
In a separate announcement, the company said it will support a similar service for Maine residents.
Sprint has observed an increase in the utilization of CapTel and Relay Conference Captioning services for hearing-impaired individuals and a decline in the usage of traditional relay services.
The Maine Telecommunications Relay Service Council and Kansas Corporation Commission awarded the contracts.
