Sprint‘s accessibility technology business has received contracts to deliver captioned telephone and telecommunications relay services within the states of Kansas and Maine.
The Kansas relay service is accessible 24 hours a day and will help people who have hearing or speech disabilities to communicate with traditional phone users via a specialized text and third-party operator, Sprint said Monday.
In a separate announcement, the company said it will support a similar service for Maine residents.
Sprint has observed an increase in the utilization of CapTel and Relay Conference Captioning services for hearing-impaired individuals and a decline in the usage of traditional relay services.
The Maine Telecommunications Relay Service Council and Kansas Corporation Commission awarded the contracts.