Joe Kim, a senior vice president and global chief technology officer at SolarWinds, has said federal information technology professionals should work to protect agenciesâ€™ IT systems amid the increasing number of laptops, mobile phones and other devices used on government networks.
Kim wrote in a GCN article published Friday that government IT professionals should perform â€œuser device trackingâ€ operations and develop â€œwatch lists of acceptable devicesâ€ in an effort to address concerns associated with unauthorized devices and bring-your-own-deviceÂ programs.
He also cited a recent SolarWinds survey that found that 84 percent of federal IT professionals believe the expectation to support users that seek to connect to government networks through their personal devices is higher than it was a decade ago.
IT administrators in the federal government must have a comprehensive view of all applications used on their networks to address performance issues and security risks as well as detect slow load times that might have an impact on end-user experience, Kim noted.
â€œNetwork performance monitoring and network traffic analysisÂ can help IT managers detect the causes behind quality-of-service issues and trace them back to specific applications, devices and users,â€ he added.