AnÂ Airbus Defense and Space subsidiaryÂ has collaborated with communication services providerÂ WestÂ to support the adoption of aÂ streamlined text-to-911 systemÂ acrossÂ public safety agencies.
Airbus DS Communications said Tuesday the collaboration aims to bring togetherÂ Airbus DS Communications’ VESTA SMS application and the West Text Control Center TXT2-9-1-1 service in efforts to establish one hub forÂ public safety answering points to coordinate PSAP processes.
HavingÂ different providers for theÂ keyÂ elements of a public safety infrastructure could lead to incompatibility and delay theÂ launch of a text-to-9-1-1 system, Airbus noted.
“Text-to-9-1-1 is too important for us to not to take every step possible to streamline its adoption across the country,” said Bob Freinberg, CEO of Airbus DS Communications.
According to the company, VESTA SMS works to helpÂ 9-1-1 call operators receive, manage and respond to text messages in the same way calls are handled.
AirbusÂ added that West’s TXT2-9-1-1 service is designed to support compatibility withÂ wireless carriers, text service providers and 9-1-1 call handling systems as it routes text messages to the nearest PSAPs based on the phone’s location.