CGI has been selected by the state of Utah to provide consulting services that focus on enhancing the customer experience for the Utah Health Exchange. The firm will also deliver technology, business process analysis and recommendations from the state.
“We are excited for the opportunity to advise Utah on what we have seen work best from our 20+ years of experience,“ said Holli Ploog, CGI“™s vice president. “We have a long history of getting in on the ground level of transformation and helping our clients tackle these types of complex issues.“
CGI will focus on providing education and decision support to customers who are making health plan coverage choices, which include choosing a provider, browsing and enrolling in health plans and engaging wellness activities.