The European Network and Information Security Agency (ENISA), a European cyber security agency, has released a report that claims 95 percent of email is spam. ENISA surveyed ESPs from 27 European countries and found that less than 5 percent of email is actually delivered to inboxes because of anti-spam programs.
Dr. Udo Helmbrecht, Executive Director of ENISA, said spam is “unnecessary, time consuming and costly burden for Europe…email providers should be better at monitoring spam and identifying the source. Policy-makers and regulatory authorities should clarify the conflicts between spam-filtering, privacy, and obligation to deliver.”
Additionally, close to three quarters of respondents surveyed said that spam accounts for a significant portion of their time. However, the majority do not view fighting spam as necessary but merely a tool to attract customers.